I recently purchased a ŠKODA from your dealership. It was such a good experience that I want to let you know that you should be very proud of your staff – particularly one of your ŠKODA sales team. He was professional, knowledgeable, and enthusiastic.
He had a real challenge when I requested that the vehicle have a tow-bar installed (with less than a week to have the job completed). However, he managed to pull out all the stops to ensure that the job was done in time.
It was great to have him pick me up from the airport early on Friday morning. We had a very nice breakfast while he explained the warranty and servicing procedures. When I arrived at your showroom, Aaron gave me an extremely comprehensive ‘tour’ of the vehicle which he seems to know inside out! I’ve clicked over 1,700km to date and I’m even more impressed by the ŠKODA’s capability and subtle good looks than I thought possible.
I can’t speak highly enough of your staff member. His enthusiasm and knowledge has ensured that I have no excuse for ignorance of any aspect of the car’s features or operation. I’m convinced that he is the only person that loves this car as much as I do. Please pass on my appreciation of his willingness to go the extra mile. His communication was accurate and friendly and I think that he is a real asset to your company – to the extent that I’d recommend that my friends here in the North Island consider dealing with him, even though your company is in Christchurch.
Thanks again for a wonderful purchasing experience.