Vehicle Servicing, WOF, and Repair

Welcome to Miles Continental Volkswagen, your one-stop shop for all automotive servicing, repair, WOF, and inspection needs in the heart of Christchurch, with servicing available from as low as $389.*

Our official Volkswagen workshop, based at 50 Tuam Street, provides a complete range of services, including:

Scheduled servicing and repairs
Inspections, including WOF, COF, and pre-purchase
DSG gearbox servicing and cambelt replacements
Windscreen and glass repairs and replacement
Tyres and wheel alignments
Duraseal paint protection, paint scratch and dent repairs
Recall checks and software upgrades
Parts and accessory upgrades

Our Service Centre is open 8:00 am – 5.00 pm each weekday, and 9.00 am – 1.00 pm on Saturdays. Make a Saturday appointment here.

*T&Cs apply: Applies to Volkswagen vehicles aged five years or older. Ask us for competitive quotes on other vehicles.

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Make a Booking Request a Quote

Ask a Question Call us

Current Offers

Volkswagen representative handing keys to a customer

$389 Essential Service

Volkswagen Essential Service is the perfect solution for owners of Volkswagen vehicles aged five years or older. With this service, your Volkswagen will be cared for by Volkswagen-trained technicians utilising the latest workshop equipment and only Volkswagen Genuine Parts.*

At a fixed price of $389, you’ll get outstanding value and peace of mind.

Discover Essential Service Book an Essential Service

*Terms & Conditions apply. Applies to Volkswagen vehicles aged five years or older. View more details here.

Plus5 Club

Exclusive benefits for Volkswagen owners.

They say if you take care of your things, your things will take care of you. That’s why we created the Plus5 Club, an exclusive club for owners of Volkswagen vehicles five years or older.

With a range of membership benefits, join the club today and take advantage of special discounts and offers.

Discover Plus5 Club Join the Club

*Terms & Conditions apply. Plus5 Club is available to owners of Volkswagen vehicles aged five years and older.

We Service All Makes & Models

In addition to genuine Volkswagen servicing, we also service all makes and models. No matter what you drive, your vehicle is in good hands at Miles Continental Volkswagen.

Our modern workshop, team of professional technicians, and friendly frontline service advisors are here to ensure both you and your vehicle are well cared for, for all your servicing, repair, and WOF needs.

Request a Quote Make an Enquiry

Why Choose an Official Volkswagen Service Centre?

While we service and repair all makes and models, Miles Continental Volkswagen is Christchurch’s only official Volkswagen dealership. There may be many workshops to choose from, but only one officially represents the Volkswagen brand as a full-service dealership.

Our factory-trained technicians provide expert servicing backed by genuine Volkswagen parts, the latest workshop equipment, and a commitment to delivering the highest standard of care for your vehicle.

We’re the Experts

Our team of Volkswagen Technicians are specifically trained to manufacturer standard and have access to Volkswagen’s global network of resources, information, and support. The expertise of our Technicians equates to decades of experience, and you’ll find our front-line team to be friendly and knowledgeable in the servicing requirements for your vehicle.

We’re Convenient

We’re centrally located, just a short walk to Hagley Park, the Botanic Gardens, or the Christchurch CBD. We also provide complimentary wifi and barista-style coffee – with a plant-based milk alternative! If you aren’t able to wait around, we provide some of the latest model Volkswagen courtesy vehicles and a free pick-up and drop-off service*.

*Requests at the time of booking are advisable to ensure availability.

We’re Cost Efficient

We don’t boast the cheapest hourly labour rate because that shows no respect for the vehicle you’ve invested in. What we do is aim to find the root of the problem swiftly and fix it right first time with the best parts, potentially saving you cost and hassle in the long run.

We use Genuine Parts

Where applicable, we use the genuine Volkswagen parts that were designed and engineered to fit your vehicle. All of our parts come with the assurance of expert advice, full manufacturer warranty and support, and competitive pricing, with most items able to be sourced and delivered overnight through our extensive nationwide parts network.

Scheduled Services

When there’s a lot going on in life, you need something you can rely on. And that’s a Volkswagen.

Enjoy the confidence of knowing you’ll get your first three scheduled services included with your new Volkswagen. What’s more, it guarantees your car is serviced by Volkswagen technicians, using Volkswagen Genuine Parts and the latest diagnostic equipment.

Explore Scheduled Service Plans Make an Enquiry

What We Check and Why

Air conditioning refresh

Why?

To remove any bacteria and bad smells from the system, leave the air clean and fresh.
Bacterial build-up in the ventilation system not only smells bad, but also leads to poor airflow.

What do we do?

Our expert technicians give your air conditioning system an ultrasonic anti-bacterial and odour treatment that eliminates microbial, fungal, and bacterial contamination.

Air conditioning service

Why?

Keeps you fresh, alert, and safer.
Maintains the mechanical integrity of the system.
Our fixed-priced air conditioning service includes a system refresh.

What do we do?

We drain and recharge the system; check hoses, filters, belts, and connections; and ensure the compressor and condenser are working correctly.

Air filter replacement

Why?

For optimised engine performance and fuel economy.
To maintain the mechanical integrity of the engine.

What do we do?

We remove the old filter, check, and clean the housing and hoses, and then fit a new filter.

Battery replacement

Why?

Peace of mind knowing your battery is holding its charge and will start reliably.
We test your battery using a Volkswagen special tool that measures actual battery performance versus specified battery performance levels. It will also predict future battery life, so you can replace your battery before it fails.

What do we do?

We check the battery’s ability to hold its charge. We may need to replace the battery if it’s not holding a charge or look at why it’s not charging when you drive.

Brake fluid change

Why?

Peace of mind knowing you’ll be able to stop effectively.
It prevents contamination that could lead to a more expensive repair.

What do we do?

We check the level and look for leaks. We drain the system and fill it with new brake fluid. We test the system and record it in your service book.

Brake pads and discs

Why?

Peace of mind, knowing your brakes are in good working order to keep you (and other road users) safe.

What do we do?

We measure the brake pad wear level. If the pads or discs are worn, corroded, or warped, we will let you know so we can arrange to replace them. It is not always necessary to remove the wheels to check the brake pads (pad wear/thickness, disc condition), but where a further detailed inspection is required (or if the wheel does not allow full visibility), the wheel(s) may be removed.

Bulb replacement

Why?

To maintain the best possible vision in the dark and poor light conditions such as fog.
To increase your visibility and signal your driving intentions to other drivers.
We promise to fit exterior bulbs bought from us free of charge.

What do we do?

We’ll check all your bulbs to ensure they’re working correctly, free of charge. If they need replacing, we’ll offer a competitive quote.

Cambelt change

Why?

Peace of mind knowing excessive wear to your engine and the risk of snapping off the belt have been minimised and that your engine life is prolonged.
We give a 2-year parts and labour warranty on Volkswagen parts fitted after the manufacturer’s warranty has expired.

What do we do?

We strip down the relevant parts of the engine and renew the cambelt and cambelt tensioner. Then we reassemble the engine and road-test your car.

Constant velocity boot replacement

Why?

You will pass an MOT test requirement, keeping you legal and safe.
To protect the CV joint from failure, giving you a smoother, quieter drive.
We give a 2-year parts and labour warranty on Volkswagen parts fitted after the manufacturer warranty has expired.

What do we do?

We check the CV boot is in good condition. If it needs replacing, we access the CV joint and then refit a new CV boot, re-greasing the joint at the same time.

Diesel fuel filter replacement

Why?

For optimised engine performance and fuel economy.
To maintain the mechanical integrity of the engine.

What do we do?

We remove the filter from the fuel system and replace it with a new one.

DSG transmission oil and filter change

Why?

To save on costly gearbox repairs.
To improve your car’s performance.
It keeps your warranty valid for any repairs to parts related to the gearbox.

What do we do?

We check the gearbox for leaks, drain it, and replace the oil filter* before filling it with high-quality gearbox oil to Volkswagen-approved standards. *Only on applicable vehicles.

Exhaust replacement

Why?

To ensure optimal engine performance and fuel efficiency.
To ensure exhaust fumes are channeled away from the vehicle, do not enter the cabin.
It keeps engine/combustion noises to a minimum.

What do we do?

We check the exhaust system for leaking joints, excessive noise and corrosion, broken hangers, and weak rubber mountings.

Four wheel drive alignment

Why?

Bumps are more efficiently absorbed for a smoother ride.
Fuel economy and road handling are improved.
Uneven tyre wear is reduced.

What do we do?

We perform an Express Visual Check (EVC) for wear and tear. We then check the tracking, caster, camber, and thrust angle of your wheels on our Four Wheel Alignment machine, adjusting anything as required. We then retest your car and road-test it before giving you an accurate diagnostic print-out.

Petrol engine spark plug replacement

Why?

Your Volkswagen will continue to start reliably.
For optimised engine performance and fuel economy.

What do we do?

We remove the spark plugs from the engine, inspect them (they can tell us a lot about how your engine’s performing), and replace them with new ones.

Service

Why?

To ensure your car stays in peak condition, so you get optimum performance and endurance from all components.

What do we do?

Volkswagen trained technicians, using specialist tools and technology, carry out the recommended service, tailored to your car. We will replace the filters and lubricants specified and road-test your car before recording the service in your service book.

Shock absorber replacement

Why?

To ensure that shock absorbers continue to do their job of absorbing pressure from bumps, making the car comfortable and safe to drive.
To reduce stress on other mechanical parts helping them last longer.
To prevent wear on the chassis, which can lead to further issues.
It maintains your ability to stop safely in a straight line.

What do we do?

We check for worn and leaking shock absorbers whenever we service your car. If any one isn’t working correctly, we tell you it should be replaced.

Tyre replacement

Why?

Too much wear will affect grip and safety as your car becomes harder to handle.
Incorrect tyre pressures and/or uneven tyre wear will also increase stopping distances in wet conditions.

What do we do?

We check your tyres for pressure, tread depth, and wear of the pattern. If they need replacing, we have a range of different options in stock, depending on your car and type of driving.

Wiper blade replacement

Why?

The correct size of wiper blade for your windscreen is the only way to keep it clear.
You may not notice they are worn until your visibility is affected.

What do we do?

We check the wiper blades and if they are worn or broken we will let you know before replacing them for you.

What Our Customers Have to Say

The team helped me get back in the road when I was passing through Christchurch. All my electrics on my late model VW failed as a result of ABS sensor issues. Miles Continental took my car in and got it back on the road within the day. I know how booked up service shops can be, so really appreciated the fast, professional, and courteous approach from the team. Thanks guys.

PaulVia Google

Absolutely top service here, they really go the extra mile for you! Very knowledgeable, they instill a sense of professionalism and confidence that I’ve only found at the Hamilton dealership where I purchased my vehicle.

Update: Still love the team here!

CameronVia Google

Absolutely awesome. Very, very good service. Had to drive from Timaru to get our campervan repaired but well worth it. And very cheap as well. It’s great dealing with people that know what they talking about. Thanks guys will definitely be back!

BrendonVia Google

The starter motor in our motorhome died, on a Saturday, in the middle of a car wash, two weeks before we were to set off on our 3-week Christmas holiday. After the lovely AA man got it started again, Miles Continental allowed me to drive it straight to them, parked it for us over the weekend, and then managed to squeeze in the repair amongst their busy pre-Christmas schedule. Such wonderful service from so many of their team members! Thank you Miles Continental. Merry Christmas!

LeisaVia Google

Fantastic service. Recommend Miles Continental in a heartbeat.

PatsyVia Google

I have been using Miles VW for nearly 10 years servicing my vehicle.

They have always provided us with great communication, service and value for money. But today’s visit was next level. I truely admire their honesty, as they could have easily carried out some repairs to my vehicle, that was not needed.

Thank you to the service team and technician that dealt with my vehicle. Keep up the great work.

SteveVia Google

Fabulous service, very friendly and helpful team.

PatriciaVia Google

The best VW service centre!! Great staff and excellent service!

CameronVia Google

★★★★★

Frequently Asked Questions

How much will a standard service cost me?

The Volkswagen Essential Service is $389 and applies to Volkswagen vehicles that are 5 years or older. For newer vehicle servicing, please make an enquiry for obligation free advice or a quote.

What do I get with a standard vehicle service?

A standard vehicle service is carried out to manufacturer specifications and includes:

Check exterior vehicle condition (note damage or corrosion), check doors and flaps (grease)
Check exterior lighting operation, check headlight adjustment
Check interior lighting (luggage lights, 12v socket, warning lamps)
Check headlight alignment, adjust as required
Check engine bay condition top up fluids as required. Check coolant strength.
Top up washer fluid, Top up AdBlue (only on customer request or recommendation)
Check wiper blade condition and operation, check windscreen for damage
Check screen washer operation and alignment, adjust as required
Check and test battery
Check tyre condition & inflation pressures (check breakdown set expiry date if required)
Check front and rear brakes, condition and wear. Check dust caps. Check fluid condition.
Check steering and suspension components
Check exhaust and underbody systems
Replace engine oil and filter
Check underbody for fluid leaks
Carry out fault scan and reset the electronic service indicator
Reset tyre pressure monitoring system
Create maintenance checklist, renewed service sticker
Note any additional service items required
Carry out road test to vehicle

What is your workshop capacity?

We have 13 hoists in total, in dedicated servicing bays, with experienced diagnostic and repair technicians. We also have dedicated commercial vehicle facilities and staff specifically trained and skilled in this area.

Are all technicians certified?

Yes, all of our technicians are Volkswagen AG Trained.

Can I get a wheel alignment done with you?

While we don’t have the facilities to perform wheel alignments in-house, we have a trusted relationship with a local wheel alignment specialist. These are priced from $110 and can be booked using our form below.

Do you offer pre-purchase inspections?

Yes, we do. These are priced from $250 and include a full diagnostic report of vehicle electronics.

Can I get my vehicle software updated during a service?

Yes, of course. While this isn’t included in our standard servicing checklist, these are by customer request (if available) and are priced from $160, including navigation maps update.

Do you do recall checks?

Yes, recall checks are a mandatory Volkswagen AG requirement, each time you visit our workshop.

Do you offer a Volkswagen Roadside Assistance membership?

Yes, a 12-month Volkswagen Roadside Assistance membership is available to purchase from our Service Advisors for $30 at your workshop appointment.

Can I request for you not to use genuine parts to keep the cost down?

We will always use Volkswagen Genuine Parts as we trust these are high-quality and reliable, and they are engineered to precisely fit your Volkswagen. While they might cost more than the aftermarket replica, they may save you money over the lifetime of your vehicle, plus we offer a 2-year guarantee on all genuine parts. Find out more about the benefits here.

We Accept Q Card

We are now accepting Q Card as a payment method. Enjoy hassle-free payments and get 3 months interest/payment free on all purchases. Plus, we also offer long-term plans of 6-12 months interest-free. Lending criteria, terms, fees, and conditions apply, visit www.qcard.co.nz for further information.

Saturday Servicing

The Service Team here at Miles Continental understand, for some, servicing your vehicle during the week can be a stressful task. So, we’re opening our bookings to Saturdays and there are plenty of benefits that come with a Saturday service appointment.

Dropping your vehicle off on Friday afternoon is a wonderful way to start your weekend with minimal hassle. We’ll have a late model loan vehicle waiting for you to take home so you can continue to make the most of your weekend. We should have your vehicle ready by noon the next day.

It’s not just Volkswagens we look after. Miles Continental have been servicing all makes and models for years, and guests love the Volkswagen flavour we bring to the customer experience. Read more about our amenities and your Miles Continental servicing benefits below, or let’s get to it and book you in for a Saturday Service.

Vehicle Servicing, WOF, and Repair

Vehicle Servicing, WOF, and Repair

Current Offers

$389 Essential Service

Plus5 Club

We Service All Makes & Models

Why Choose an Official Volkswagen Service Centre?

We’re the Experts

We’re Convenient

We’re Cost Efficient

We use Genuine Parts

Scheduled Services

What We Check and Why

Air conditioning refresh

Air conditioning service

Air filter replacement

Battery replacement

Brake fluid change

Brake pads and discs

Bulb replacement

Cambelt change

Constant velocity boot replacement

Diesel fuel filter replacement

DSG transmission oil and filter change

Exhaust replacement

Four wheel drive alignment

Petrol engine spark plug replacement

Service

Shock absorber replacement

Tyre replacement

Wiper blade replacement

What Our Customers Have to Say

★★★★★

Frequently Asked Questions

We Accept Q Card

Saturday Servicing

Make a Booking or Enquiry

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