Competitions & Promotions
The following terms and conditions are applicable to all competitions operated by Miles Continental unless otherwise stated.
Competitions are restricted to New Zealand residents, residing in New Zealand at the time of entry. Entrants must be over 18 unless otherwise stated and may enter only once. Any prizes or tickets must be collected from our showroom during regular open hours.
Prizes are not transferable, cannot be exchanged, and cannot be redeeemed for cash unless otherwise arranged with our management. Judges decision is final.
Miles Continental reserves the right to revoke a prize and re-draw at their discretion.
All reasonable attempts will be made to contact a winner, but if a prize is not claimed within 48 hours of the draw (or 24 hours for tickets) Miles Continental may re-draw or gift the prize to another party.
Any competitions run on Facebook are in no way sponsored, endorsed or administered by, or associated with, Facebook.
Each entrant to Facebook competitions acknowledges a complete release of Facebook.
Entering a competition deems acceptance of these terms.
Prizes are subject to availability and may vary from imagery used or descriptions given. Miles Continental reserves the right to contact competition entrants via email about further promotions unless the entrant has opted-out at time of entry. The entrant may unsubscribe from these emails at any time.
Lapsed Service Survey
To be eligible for the prize, customers must fill out the lapsed service survey to completion. Winners are drawn quarterly at random. The winner will be notified via email. We will make our best attempt to contact the winner, but if we do not receive a response within 48 business hours, we will redraw. The redeemable prize is a $100 Prezzy Card. No substitutions.
Service Terms and Conditions
Service offers are not open to trade and commercial customers and only available for privately owned Volkswagen, and ŠKODA passenger vehicles unless otherwise stated on promotional material. All service offers are not available in conjunction with any other offer unless stated.
2. Promotional Periods
Service offer promotional periods are stated on promotional material and are not open for negotiation unless by prior arrangement with Miles Continental management.
Any promotional offer including a supply of oil is only valid for up to 5 litres of oil. Any amount required over this volume will be charged for separately.
4. Acceptance of Terms and Conditions
Redemption of a promotional offer deems understanding and acceptance of these terms and conditions. Should any dispute arise that cannot come to a satisfactory conclusion to both parties, the offer will be null and void and a customer will be charged the full amount unless otherwise arranged with Miles Continental’s Service Manager.
Bookings and parts are subject to availability. In the event that either are unavailable, a suitable alternative to the same value will be provided at Miles Continental’s discretion.
Actual services and parts may vary from those used in imagery on promotional material. Please confirm at time of redemption if in any doubt.
6. Promotion Specific Conditions
Conditions specific to promotions will be included on promotional material unless otherwise stated. Extra conditions for ‘FREE WOF’ promotions include those below:
6.1 Free WOF can only be redeemed for customer’s own vehicle and cannot be transferred or exchanged for cash. Vehicle must fall under eligibility criteria under ‘Eligibility’ section above.
6.2 The term ‘free’ applies only to the standard WOF inspection cost and does not apply to any extra services, parts, labour or otherwise that may come about as the result of a failed WOF inspection.
These conditions are subject to change without notice.
Volkswagen Service Advantage
Not all services are the same. Price variances across the indicated schedule are due to the inclusion of one or more of the additional service items i.e. Air Filter, DSG transmission service, Haldex final drive (4 motion only) service and spark plugs (petrol only). These items are required either time or mileage dependent as per the factory service schedule and are not required at every service. Contact us to find out more about your service requirements.